Here's Why Our Clients Trust Us
We’ve asked our clients two simple questions: “If you moved to another community, would you take us with you? And Why?” The common answer was “Yes, because I trust you. I trust your people, your processes, your expertise and your eagerness to provide value.” Here are a few more reasons why our clients would choose TMG Management again and again.
RELIABILITY
TMG has a strong reputation for delivering on its promises. Our trustworthy team members are hands on professionals with experience in all facets of community association management. We routinely and consistently visit our properties to ensure all operations run smoothly, continuously. We are always available and are quick to respond to emergencies. We’re experts at problem solving in the most efficient manner, as we have a lot of experience resolving association issues.
ACUTE FINANCIAL EXPERTISE
Our experienced, CPA-managed financial and accounting professionals mean business. We manage our clients’ financial affairs with skilled judgement and extreme rigor. Our tailored services help your association manage its cash flow, plan capital improvements, manage fiscal matters, anticipate and prepare for market fluctuations and more.
INTEGRATED IN-HOUSE RESOURCES
As part of the great MAG Real Estate family, TMG benefits from a wide range of in-house resources that few property management providers own. Over the years, MAG has established and acquired specialized real estate and contractor services (building, roofing, kitchen, renovation, doors & windows, etc.), bringing in-house knowledgeable engineers, administrators, professionals, foremen and skilled workers. TMG clients benefit from our in-house synergies with increase efficiency and reduced risk.
QUALITY
The foundation of our business is built from a sound work ethic and past personal experience. Our staff is trained and knowledgeable in all HOA and Condominium Florida Statutes. Our primary focus is always on customer satisfaction and attention to detail throughout all phases of management with proactive communication to board members, owners, and contractors.
HONESTY
TMG Management’s founders built their company and relationships on the basis of honesty, transparency and a strong track record of delivering on their promises. The MAG Real Estate family has built itself exactly the same way. The respect of colleagues, partners, suppliers and clients is paramount to TMG’s success, and we all work together to deserve your trust.
NO HIDDEN OR EXTRA COSTS
TMG does not believe in charging for extras. Our clients are only responsible for basic administrative charges such as postage and printing. We do NOT charge for additional expenses such as long-distance calls, emergency calls, or extra mailings. In fact, we don’t have any set-up fees nor do we charge for special assessment processing when necessary.
SATISFACTION GUARANTEED!
All of our contracts contain a 30-day cancellation clause. If you are unhappy with the service provided by TMG, you may cancel at any time with 30 days notice. That is how confident we are in our ability to keep you as a customer.